Refund policy

We want you to love your Walk By Faith socks. For hygiene reasons, socks can only be returned if they are unworn and in their original, unopened packaging, within 14 days of delivery.

To start a return, email hello@walkbyfaith.co.nz with your order number and we will send you return instructions. Refunds are made to your original payment method once we receive and inspect the return.

Return postage is the customer's responsibility unless the item is faulty. Faulty or incorrect items are replaced or refunded in full, including any postage.